Terms of service
Terms of Service
Welcome to VelioHome. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting or making a purchase from VelioHome, you agree to be bound by the following Terms.
1. About VelioHome
VelioHome is a lighting brand serving customers within the United States.
We offer thoughtfully designed lighting products for residential use through our website.
2. Use of Our Website
By using this website, you confirm that you are at least the age of majority in your state or province of residence and that you will use our services in compliance with applicable laws and regulations.
You agree not to use our products or services for any unlawful or unauthorized purpose.
3. Product Information & Availability
We make every effort to display product information, specifications, and images as accurately as possible. However, minor variations in materials, finish, or appearance may occur due to the nature of lighting products and natural materials.
Product availability and fulfillment timelines may vary depending on product specifications and availability.
4. Orders & Payments
All orders placed through our website are subject to acceptance and availability.
We reserve the right to refuse or cancel any order for reasons including, but not limited to:
- Product availability
- Errors in product or pricing information
- Suspected fraud or unauthorized transactions
Prices are listed in U.S. dollars unless otherwise stated. Payment must be completed in full before an order is processed.
5. Shipping & Delivery
Shipping, fulfillment methods, and estimated timelines are described in our Shipping Policy, which forms part of these Terms.
VelioHome is not responsible for delays caused by carriers, customs clearance, weather conditions, or other circumstances beyond our control.
6. Returns & Refunds
Returns, refunds, and eligibility conditions are governed by our Refund Policy, which is incorporated into these Terms by reference.
Please review the Refund Policy carefully before placing an order.
7. Damaged or Defective Products
If a product arrives damaged or defective, please notify us within the timeframe specified in our Refund Policy so that we may assist you appropriately.
8. Intellectual Property
All content on this website, including text, images, logos, product designs, and graphics, is the property of VelioHome or its content partners and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, VelioHome shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability, if any, shall be limited to the amount paid for the product in question.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to conflict of law principles.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes will take effect upon posting on this page.
12. Contact Information
If you have any questions about these Terms, please contact us:
VelioHome
📧 Email: support@veliohome.com
📞 Phone: +1 (646) 707-6155
📍 Business Address:
1500 N Grant St Ste R
Denver, CO 80203
United States