Payment Policy

Accepted Payment Methods

VelioHome accepts the following payment methods:

  • Major credit and debit cards (Visa, Mastercard, American Express, Discover)
  • Shop Pay and Shop Pay Installments (where available)
  • Other payment options as displayed at checkout

All transactions are processed securely through our payment service providers.


Payment Authorization

Payment is required in full at the time of purchase.
Orders will not be processed or prepared for shipment until payment authorization is successfully completed.


Pricing & Currency

All prices displayed on our website are listed in U.S. dollars (USD) unless otherwise stated.
Applicable taxes and shipping costs, if any, are calculated and displayed at checkout before payment is completed.


Payment Security

VelioHome does not store or have access to customers’ full payment card details.
All payment information is handled securely by certified third-party payment processors in accordance with industry security standards.


Payment Issues

If your payment is declined or cannot be processed, please verify your payment information or contact your card issuer for assistance.
For further support, you may contact us at support@veliohome.com